Make a Payment
Payments and Advices
Whether you prefer making payments by phone, bank transfer, or post, our straightforward options ensure a hassle-free process. Additionally, discover a wealth of resources and support from leading organisations such as AdviceUK Member Centres, Christians Against Poverty, and Citizen’s Advice Bureau, among others.
Your satisfaction and financial well-being are paramount to us. For any feedback or complaints, our dedicated channel ensures your voice is heard.
Dial 0151 394 4040 or 020 3457 6782 between 9:00 am and 5:30 pm, Monday to Friday, to make payments using your credit or debit card. Remember to have your reference number ready.
Please ensure that you are the cardholder or have obtained permission from the cardholder before proceeding with the payment.
For arrangements regarding continuous card payments, establishing a standing order, or to obtain a Barclays Bank paying in book, kindly reach out to our customer service team at 0151 394 4040 or 020 3457 6782.
Please write your reference number clearly on a cheque, postal order, or banker’s draft and forward it to the following address:
Office 12, 25 Clock Tower Building, Clock Tower Park, Longmoor Lane, Liverpool L10 1LD
For your security and peace of mind, we advise against sending cash as a form of payment.
If you have a complaint, we encourage you to write to our office, addressing it to the Compliance Department at the addresses below. Your feedback is valuable to us and will be treated with the utmost seriousness.
Head Office: Office 12, 25 Clock Tower Building, Clock Tower Park, Longmoor Lane, Liverpool L10 1LD
Alternatively, if you prefer electronic communication, please send an email to info@actionsnow.co.uk, including ‘Complaint’ in the subject line. For a more efficient resolution, kindly include your reference number in any correspondence, if available.
AdviceUK Member Centres offer debt advice, some providing specialist advice for minority ethnic and refugee communities and people with disabilities. For further information please phone 0207 469 5700 or visit www.adviceuk.org.uk
Christians Against Poverty (CAP) A national debt counselling charity with centres throughout the UK. Please phone 01274 760720 or visit www.capuk.org
Citizen’s Advice Bureau Offers free face to face debt advice. Get free information and advice about legal, money and other problems by visiting www.citizensadvice.org.uk
Money Advice Service A government created service that offers clear unbiased advice to help you manage your money. Please visit www.moneyadviceservice.org.uk
Money Advice Scotland If you live in Scotland, phone 0141 572 0237 or visit www.moneyadvicescotland.org.uk to find contact details for debt advice in your local council area.
StepChange Debt Charity A charity offering free, confidential debt advice and support to anyone worried about debt. Please phone 0800 138 1111 or visit www.stepchange.org